arblos 0 Posted May 16, 2016 I am running KSE 3.3.5 on Windows 10. The newer cloud save version does not work at all on my computer so I settled for an older version. It worked perfectly fine until today. Whenever I click on it, it does not open up. I tried running it in compatibility mode, as administrator, restarting my computer and even re-downloading it. KSE still refuses to open. What is the cause of this? Any help would be appreciated. Quote Share this post Link to post Share on other sites
Fair Strides 509 Posted May 16, 2016 The newer version with cloud-save support not working could be an issue with VC++ and Win10. It's happened before. Third one from the bottom of the first post: http://steamcommunity.com/workshop/filedetails/discussion/487038719/494632768623808385/ Quote Share this post Link to post Share on other sites
arblos 0 Posted May 16, 2016 Okay I looked at the event log and I found the problem below. What should I do next? Log Name: Application Source: Windows Error Reporting Date: 5/16/2016 5:16:27 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: DESKTOP-GJGLVRQ Description: Fault bucket 73988347485, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: kse_335.exe P2: 3.3.5.0 P3: 50a21a5d P4: StackHash_bdcb P5: 0.0.0.0 P6: 00000000 P7: c0000005 P8: PCH_AC_FROM_ntdll+0x0007718C P9: P10: Attached files: C:\Users\Alex.DESKTOP-GJGLVRQ\AppData\Local\Temp\WER63D6.tmp.WERInternalMetadata.xml C:\Users\Alex.DESKTOP-GJGLVRQ\AppData\Local\Temp\WER74EE.tmp.appcompat.txt C:\ProgramData\Microsoft\Windows\WER\Temp\WER785A.tmp.dmp C:\Users\Alex.DESKTOP-GJGLVRQ\AppData\Local\Temp\WER7EA5.tmp.WERDataCollectionFailure.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_kse_335.exe_51dbe9892fc8424f2cf95f9aaa46aa52ef644_49b6af7b_17dc943d Analysis symbol: Rechecking for solution: 0 Report Id: 181e1ab7-aa32-4509-b180-a448fbee9751 Report Status: 4104 Hashed bucket: f5c592da1ce8b6134cf3ccf077bcc703 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2016-05-16T21:16:27.669743800Z" /> <EventRecordID>15960</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-GJGLVRQ</Computer> <Security /> </System> <EventData> <Data>73988347485</Data> <Data>1</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>kse_335.exe</Data> <Data>3.3.5.0</Data> <Data>50a21a5d</Data> <Data>StackHash_bdcb</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>PCH_AC_FROM_ntdll+0x0007718C</Data> <Data> </Data> <Data> </Data> <Data> C:\Users\Alex.DESKTOP-GJGLVRQ\AppData\Local\Temp\WER63D6.tmp.WERInternalMetadata.xml C:\Users\Alex.DESKTOP-GJGLVRQ\AppData\Local\Temp\WER74EE.tmp.appcompat.txt C:\ProgramData\Microsoft\Windows\WER\Temp\WER785A.tmp.dmp C:\Users\Alex.DESKTOP-GJGLVRQ\AppData\Local\Temp\WER7EA5.tmp.WERDataCollectionFailure.txt</Data> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_kse_335.exe_51dbe9892fc8424f2cf95f9aaa46aa52ef644_49b6af7b_17dc943d</Data> <Data> </Data> <Data>0</Data> <Data>181e1ab7-aa32-4509-b180-a448fbee9751</Data> <Data>4104</Data> <Data>f5c592da1ce8b6134cf3ccf077bcc703</Data> </EventData> </Event> Quote Share this post Link to post Share on other sites
Fair Strides 509 Posted May 16, 2016 In addition, you can try running KSE 3.3.5 from the commandline and see what error it spits out before closing. Quote Share this post Link to post Share on other sites